Updated October 2026
Outlook and Microsoft 365 data for AI training: can you license it?
Outlook mailboxes, SharePoint sites and OneDrive folders are where most established firms keep their working history, and often their only complete record of how a client relationship or a project actually went.
Mercor lists Outlook and Teams among the tools it buys data from, Polyshares buys email and shared files, and micro1 asks for internal docs, SOPs and knowledge bases. At the top end, Spirit Airlines' archive of about 100M emails and 500M Teams messages drew a $10M bid from Google. This page covers what buyers value in a Microsoft 365 tenant and what to agree before an export.
Buyers
Who buys Microsoft 365 data
Each reason is the buyer's own published statement naming Microsoft 365 or the kind of data it holds.
Featured partners
micro1
Wants internal docs, SOPs and knowledge bases, which many firms keep in SharePoint.3
- $100K to $2M+, micro1 says4
Watch out for: Says it removes personal details only "when relevant", so ask exactly how.5
Polyshares
Buys email and shared files alongside chat, tickets and ERP exports.6
- $100K to $2M+, Polyshares says7
- None, Polyshares says8
- An offer in 1 to 2 weeks, then paid in 30 to 60 days9
Watch out for: Exclusive by default, and every deal it lists is exclusive with no end date.10,11
Everyone else we reviewed
By score, with full reviews. We have no referral agreement with these companies, so we do not link out to them.
What buyers value
What in Microsoft 365 buyers value
The column on the right is not legal advice: it lists what to raise with the buyer before anything is exported.
| Data | Why a buyer values it | Raise with the buyer |
|---|---|---|
| Outlook mailboxes by role | Client service, negotiation and escalation in full threads. | Outside parties' names, addresses and signatures. |
| SharePoint document libraries | Policies, SOPs, templates and their version history. | Nothing specific |
| OneDrive working files | Drafts and models behind the final documents. | Personal files saved by employees. |
| Shared mailboxes (support@, ops@) | High-volume, repeated workflows with outcomes. | Nothing specific |
| Calendar and meeting notes | How work is coordinated across a team. | Personal appointments and attendee details. |
Process
How it works with each buyer
In each buyer's own published words. Where a buyer publishes nothing, we say so rather than guess.
micro1
- Internal docs, SOPs and playbooks, knowledge bases, project management workflows, internal comms, templates, CRM and workflow metadata, task histories3
- 30 to 200 employees18
- $100K-$2M+ per data package; over $1M for unique data4
- PII removed "when relevant"5
- The company keeps ownership of its data and reviews samples before release19
- Not published
Polyshares
FAQ
Microsoft 365 data: questions, answered
Buyers do not publish that. micro1 says it looks for workflows employees execute repeatedly, and a shared support or operations mailbox is often exactly that, with fewer personal messages mixed in.23
You can offer that. SOPs, playbooks, templates and knowledge bases lead micro1's list of wanted data, and a document-only package keeps outside parties' email out.3
We do not answer legal questions. Ask the licensing company: their team reviews this with you before anything is signed.
Before you sign
Legal questions go to the licensing company
We do not answer legal questions. Ask the licensing company before you sign: their team reviews these with you.
Questions for this kind of business
- Which export method will you use, and does our Microsoft agreement allow it?
- Are mailboxes under a litigation hold or retention policy excluded?
- How are outside parties' details removed, and who verifies it?
Questions for any buyer
- Is the license exclusive, and for how long?
- Can you sublicense the data, and to whom?
- Which AI labs will receive it, and will you tell us?
- How long do you keep it, and how is it deleted?
- What is your liability cap, and who indemnifies whom?
- Will the contract ban re-identification of people in the data?
- Who removes personal data, by what method, and do we approve it first?